Frequently asked questions

InterIX is constantly working on our FAQs. If you have any question that is not answered below, please contact us!
Which media types do you support?
We support the following media types: - 10G SFP+ LR4 - 10G SFP+ BiDi (for 2 connections over 1 fiber) - 40G QSFP+ LR4 - 100G QSFP28 LR4 10KM - 100G QSFP28 IR4 2KM (CWDM)
Do I need to pay for the optic on the side of InterIX?
No, we pay for the optic on our side and we don't charge any setup fees. If you need 4x 100G, we pay for the 4 optics on our side and don't charge you as we prefer you to come and stay as long term member to help InterIX grow for maximum peering and minimum costs for the members.
Do you charge setup fees?
No, we never charge any setup fees, setup fees are old fashion, the only cost you have is the optic your side and the costs for the ports (only for 40G and 100G)
Do you offer remote peering options?
Absolutely, most internet exchanges are not offering remote peering but with the current online connectivity speed, everyone can connect anywhere in the world and have the best experience to join InterIX.
What is the contract period?
As we don't believe in long-term binding contracts, we offer services from month to month. If a member is satisfied with our services, they stay for ever, if a member is not satisfied, just let us know as we can help you, otherwise you are free to go any time.
Which payment methods do you support?
We offer almost all payments methods there are: - iDeal - KBC - Apple Pay - Alipay - Bancontact - Przelewy24 - EPS - Giropay - Sofort Banking - Belfius - PayPal - SEPA IBAN Direct Debit - All mayor Credit Cards - Crypto payments
Which cable types can we use?
We use Single Mode Fiber (SMF) LC-LC OS2 Cables in Nikhef. In other datacenters like Equinix, you need to do a patch request at Equinix.
Which billing cycles are offered?
We offer billing cycles of monthly, quarterly, semi-annually, annually, 2 years and 3 years cycles. The 10G Port is free of charge, you will be invoices an annual invoice for € 0,00 for this port.
Do you offer AS112 Services
We offer AS112 service, it can be used by setting up a BGP session with our AS112 service at IP 185.1.240.252.
How many root servers do you offer?
We offer 2 root servers, rs1 and rs2. Please use them both for redundancy. rs1 is 185.1.240.253 and rs2 is 185.1.240.254.
Do you use a quarantaine VLAN?
We use a quarantaine VLAN for new members. When connecting for the first time, you are added to the quarantaine VLAN. After several checks you will be moved to the peering VLAN so you can start peering.
What are the key benefits of connecting to InterIX?
InterIX offers peering with a huge member list of local and remote customers for extremely low prices. We offer ultiple options to support full bandwidth scaling model anywhere in the world. You can easily set up private peering with other members or use our route servers which automatically connect you to most members.
What is an Internet Exchange?
An Internet Exchange (IX) or Internet Exchange Point (IXP) is a physical infrastructure which lets Internet service providers (ISPs), content delivery networks (CDNs), and other network providers exchange Internet traffic with one another, typically on a cost-neutral basis. Being connected to the infrastructure allows each network to connect to other networks and share traffic (also known as “peering”). This reduces costs for the networks because they do not need to pay for transit on all of their Internet traffic. Having direct access to the infrastructure and to the networks you want to peer with reduces latency by reducing the length of the path that traffic needs to travel. In the end, an IX increases the resilience of the Internet by providing many more redundant routes for traffic, allowing congested routes to be avoided. Watch a video explaining what an Internet Exchange is.
What is an Interconnection?
Interconnection is a connection between two or more parties in order to exchange data. In the context of telecommunications, interconnection is a physical link between either a carrier’s network and a data center, or a carrier or ISP and their customers, or between multiple carriers, data centers, ISPs, enterprises etc.
What is Latency?
Latency is the delay between a user’s action and the response to that action from a website or an application – in networking terms, the total round-trip time (RTT) it takes for a data packet to travel. It is measured in milliseconds and Internet quality depends on it – the lower the latency, the better the user experience.
What is an Autonomous System Number (ASN) ?
An Autonomous System Number (ASN) uniquely identifies every network on the Internet. An Autonomous System (AS) is a group of IP networks operated by one or more network operators, with a single and clearly defined external routing policy. The ASN both identifies the network and enables it to exchange routing information with other ASes.  Every Internet service provider (ISP) requires their own ASN, but also the individual organizations that connect to the Internet through an ISP require one. After an application from an organization, ISP or other entity has been approved, ASNs are assigned by regional Internet registries. Any network that wants to peer at a public Internet Exchange must have a public ASN.
What is peering?
Peering is the exchange of data on a cost-neutral basis. All kinds of networks like carriers, Internet Service Providers (ISPs), and network operators need to exchange data in order for the Internet to work. The data exchange is either agreed on a bilateral payment basis (for transit/upstream) or on a cost-neutral basis, also known as peering.
What is BGP?
Border Gateway Protocol (BGP) is a routing protocol designed to exchange routing and reachability information between Autonomous System (AS) networks. BGP manages how data gets delivered between networks. AS networks have BGP-speaking routers that advertise or announce to other BGP-speaking routers they are connected to (called neighbors) the prefixes of IP addresses that they can deliver traffic to. BGP routers then use decision-making algorithms and policies established in AS-peering agreements to analyze the data they gather via the prefix announcements and choose which peer is best to send each packet of data to at any given time.  Generally, the fastest path with the fewest number of network hops is selected. Once the data moves across an AS and reaches another BGP router connected to a different AS, the process repeats itself until the data reaches the AS where the destination site is located. 
What is PeeringDB?
Peering is the exchange of data on a cost-neutral basis. All kinds of networks like carriers, Internet Service Providers (ISPs), and network operators need to exchange data in order for the Internet to work. The data exchange is either agreed on a bilateral payment basis (for transit/upstream) or on a cost-neutral basis, also known as peering. IP transit is a service where a network pays another network for Internet access (or transit), also known as upstream. Peering is when networks exchange traffic between each other freely (settlement-free), and for their mutual benefit.  See our white paper "When to peer and when to use transit" for more information. Border Gateway Protocol (BGP) is a routing protocol designed to exchange routing and reachability information between Autonomous System (AS) networks. BGP manages how data gets delivered between networks. AS networks have BGP-speaking routers that advertise or announce to other BGP-speaking routers they are connected to (called neighbors) the prefixes of IP addresses that they can deliver traffic to. BGP routers then use decision-making algorithms and policies established in AS-peering agreements to analyze the data they gather via the prefix announcements and choose which peer is best to send each packet of data to at any given time.  Generally, the fastest path with the fewest number of network hops is selected. Once the data moves across an AS and reaches another BGP router connected to a different AS, the process repeats itself until the data reaches the AS where the destination site is located.  PeeringDB is a nonprofit, member-based organization that facilitates the exchange of user maintained interconnection information, primarily for peering coordinators and Internet Exchange, facility, and network operators. Having a well maintained PeeringDB entry is a must-have for all networks engaged in interconnection, especially for all peering administrators. It gives you information about networks and shows other networks who might be interested in peering with you the basic data they need to know. If you do not have an entry yet, you can register here for free. If you already have one, we recommend checking your entry from time to time to make sure it's up to date.